Wil Suthers - My Experience


A Managing Director and Chief Operating Officer with over 20+ yrs experience across: start ups, professional services, UK retail banks and global payment services businesses.

A track record of developing the strategic direction of business and then building and leading teams to deliver, often through periods of rapid change and growth, and requiring dexterous and sophisticated client and stakeholder management.


Most Recently


I am the General Manager (Managing Director) for the UK and European arm of the largest African payments business specialsing in East Africa, more details can be found in my LinkedIn Profile


With over 20 years experience of UK retail banks, start ups, professional services and global payment services firms, I’m known for:


  • Developing the strategic direction.
  • Building and leading delivery teams, often through periods of rapid change and growth in highly regulated sectors.
  • Dexterious client and stakeholder management.


Key Skills

  • 20+ years of building and leading teams of up to 300 on projects, business change, and business as usual across multi-site locations.
  • An effective communicator, able to quickly generate trust and buy in at all levels.
  • A clear delivery focus, known for hitting deadlines.
  • A pragmatic and adaptable leader accustomed to empowering people.


Career Highlights


  • Dahabshiil Transfer Services - General Manager, previously Chief Operating Officer and Board Director for the largest African remittance business, successfully led the business out of crisis, caused by sector and regulatory change as a result of the global banks "de-risking".
  • Virgin One - Part of the senior management start up team that launched the Virgin One Account and managed the growth over 3 years from 0 - 255,000 customers, 40 - 1000 staff and £300m mortgage lending, hitting all key milestones for the sale to Virgin's JV partner, RBS.
  • BDO Investment Management - Operations Director and member of the Board of £18m turnover and 200 staff business.  Led the 100 strong operations team across multi site locations delivering all non customer facing activity.
  • NatWest - Gained a deep understanding in retail banking and project management from cashier to board level in South Wales and The City of London.


To find out more please visit my LinkedIn Profile


How to contact me


Mobile    07767 371837 (+44 if calling from outside the UK)

Email      Click here